General terms and conditions

1. Purpose

The present conditions of sale aim at defining the contractual relations between Bessard Beauty and the purchaser and the conditions applicable to any purchase carried out by the means of the Internet site www.fuelingyourdreams.com. The acquisition of a product through the present site implies an acceptance without reserve by the purchaser of the present conditions of sale of which the purchaser recognizes to have taken knowledge before his order.

By placing an order with Bessard Beauty, the buyer declares to enjoy the exercise of civil rights. Minors or persons under guardianship must, prior to any purchase, provide a written authorization from their legal representative or guardian before placing an order.

La société Bessard Beauty conserve la possibilité de modifier à tout moment ces conditions de ventes, afin de respecter toute nouvelle réglementation ou dans le but d’améliorer l’utilisation de son site. De ce fait, les conditions applicables seront celles en vigueur à la date de la commande par l’acheteur.

2. Products

The offered products are those which appear on the site www.fuelingyourdreams.com of the company Bessard Beauty, within the limit of stocks available. The company Bessard Beauty reserves the right to modify at any time the assortment of products. Each product is presented on the website in the form of a description of its main characteristics. The photographs are the most faithful possible but do not engage the salesman.

3. Prices

Les prix figurant sur le site internet www.fuelingyourdreams.com sont des prix en Francs Suisse (CHF) et en Euros toutes taxes comprises (TTC) tenant compte de la TVA applicable au jour de la commande. Tout changement du taux de la TVA pourra être répercuté sur le prix des produits. La société Bessard Beauty se réserve le droit de modifier ses prix à tout moment, étant toutefois entendu que le prix figurant au catalogue le jour de la commande sera le seul applicable à l’acheteur. Les prix indiqués comprennent les frais de livraison vers la Suisse et l’Europe. Pour les autres pays, les frais de livraison sont facturés en supplément du prix des produits achetés suivant le montant total de la commande.

4. Order and conclusion of the contract

Bessard Beauty accepts orders from buyers based anywhere in the world. 

In case of order by Internet, the contract is concluded at the time of the confirmation of the order by Bessard Beauty. This confirmation is sent to the buyer after validation of the order. If an order is placed by phone, the contract is immediately concluded unless Bessard Beauty refuses.

Bessard Beauty se réserve le droit d’annuler toute commande d’un client avec lequel il existerait un litige relatif au paiement d’une commande antérieure.

Bessard Beauty may unilaterally refuse to enter into a contract with the buyer.

5. Terms of payment

Payment for products can be made on the basis of an invoice (only for Switzerland), by Paypal, or by credit card (Visa, Mastercard, and American Express).

By placing an order with Bessard Beauty, the buyer expressly authorizes Bessard Beauty to check his solvency with third parties.

Payment by invoice

Payment by invoice is reserved for customers domiciled in Switzerland. In case of payment by invoice, Bessard Beauty will send the buyer a detailed invoice with the delivery of the ordered products.

Payment by credit card

Bessard Beauty accepts payment by Visa, Mastercard and American Express credit cards.

In case of payment by credit card, the credit card of the buyer will be charged at the time of the validation of the order. Bessard Beauty is in no way responsible for any charges related to a debit.

Advance payment by bank transfer

After receiving the buyer's order, Bessard Beauty will send the buyer account information for payment.

The order is shipped once it has been paid for.

6. Late payment

In the event of a reminder for late payment, an administrative fee will automatically be charged.

From the 2nd payment reminder, Bessard Beauty charges a compensation of CHF 20.00 and from the 3rd payment reminder, a compensation of CHF 40.00.

After three unsuccessful reminders, the invoice amounts are assigned to a collection company.

7. Shipping

The deliveries are operated by the Swiss Post. The delivery times indicated in the present terms of sale are given as an indication. It is not a commitment. Failure to meet a delivery deadline does not give the Buyer any right against Bessard Beauty.

Delivery time for shipments to Switzerland: 2 working days

Délai de livraison pour les envois pour l’Europe : 4 à 7 jours ouvrés

Delivery time for the rest of the world: 8 to 12 working days

8. Reservation of ownership

La société Bessard Beauty conserve la propriété pleine et entière des produits vendus jusqu’au moment du paiement intégral de l’acheteur.

9. Product verification and transfer of risk

Buyer must check the products within 3 days of receipt and must immediately notify Bessard Beauty of any defects or damage to the products. In the absence of notice from the buyer within the above-mentioned period, the products are deemed to be received in good condition.

The transfer of risk passes to the buyer at the time of receipt of the products.

If the buyer returns the products, he/she bears the risks until the goods are received by Bessard Beauty.

10. Modalités de retour ou d’échange

L’entière satisfaction de l’acheteur est la préoccupation première de Bessard Beauty. Cependant, si l’un ou l’autre des produits commandés ne convenaient malheureusement pas, l’acheteur dispose d’un droit de retour. Pour faire valoir ce droit, le ou les produits doivent être renvoyés à Bessard Beauty dans un délai de 14 jours à compter de la date de réception de la marchandise. Seuls les frais de port sont à la charge de l’acheteur, sauf erreur de livraison de la part de Bessard Beauty. Bessard Beauty n’accepte pas les colis ou courriers adressés en port dû. Le ou les produits retournés seront échangés, déduits de la facture ou remboursés à l’acheteur.

Seuls les produits dans un état propre à une nouvelle commercialisation (produits en parfait état accompagnés de leur emballage d’origine, accessoires, notice …) seront acceptés en retour. 

In a permanent concern to improve the quality of the products, Bessard Beauty would be grateful, at the time of a return of goods, that the purchaser indicates the reason(s) of the return by specifying his complete address as well as his customer number. When the return of products requires a refund, the buyer is asked to send his bank details to Bessard Beauty.

11. Warranty

All products sold by Bessard Beauty are guaranteed for 2 years. The guarantee takes effect on the date of delivery and is justified by the invoice accompanying the shipment.

Any product with a defect must be returned to Bessard Beauty for analysis and will be replaced by a new product.

Sont exclus de garantie, les produits modifiés, réparés, intégrés ou ajoutés par l’acheteur. La garantie ne prendre pas en charge les produits endommagés lors du transport ou du fait d’une mauvaise utilisation. 

12. Intellectual Property

All the elements of the site www.fuelingyourdreams.com are and remain the intellectual and exclusive property of the company Bessard Beauty. Without the permission of Bessard Beauty, no one is allowed to reproduce, exploit or use in any capacity whatsoever, elements of the site whether in the form of photo, logo, visual or text

13. Protection of personal data

Les données personnelles sont traitées confidentiellement par Bessard Beauty, en accord avec la législation sur la protection des données. Bessard Beauty ne transmet aucune donnée à des tiers non autorisés. Vous trouverez plus d’informations à ce sujet dans le chapitre suivant : Politique de confidentialité.

14. Dispute Resolution

The present conditions of remote sale are subjected to the Swiss law. For all disputes or litigation, the competent court will be that of Sion in Valais.

Updated August 18, 2020